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Chief Learning Officer Podcast

Oct 8, 2019

It can be hard to say no. But learning how to do so effectively is one of the most critical skills a CLO can learn. It reinforces the point that not every problem is a training problem.

“Executives like the shortcut of, ‘I have an issue, put training program X together,’” said Greg Friedman, vice president of...


Sep 17, 2019

Something’s not working at work. Record-high stress and rock-bottom engagement show that pretty clearly. Across the board, workers are burnt out, disconnected and struggling to maintain work-life balance.

Fortunately for employees, organizations and chief learning officers alike, there’s something that can be...


Sep 9, 2019

Like many bosses, Jon Kaplan thought he was a good leader.

The results seemed to prove it. He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees.

The only...


Aug 27, 2019

In the list of professions, corporate education isn’t a particularly risky endeavor. It’s not firefighting or high altitude mountain climbing. That’s why it’s particularly important to inject an element of risk into learning and talent development work. There is no growth without it.

“You're either disrupting,...


Aug 15, 2019

Talented people don't want to work for your company for decades. Simply put, the incentives to do so no longer exist.

"There's no gold watch for anybody anymore," says Zoe Harte, senior vice president of HR and talent innovation for Upwork, a Silicon Valley-based technology company that matches companies and freelance...